Privacy Policy

Last updated: May 12, 2026

1. Introduction

Smile Synapse (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use smilesynapse.com or interact with our SMS messaging program.

2. Information we collect

  • Identifiers such as your first and last name.
  • Contact details such as your email address and mobile phone number.
  • Optional information you submit through our forms, including any message content.
  • Device and usage information collected automatically through cookies and similar technologies.

3. How we use your information

  • To deliver dental research, practice updates, and local program announcements you have requested.
  • To send SMS notifications you have explicitly opted in to receive.
  • To respond to your inquiries and provide customer support.
  • To maintain the security and performance of our website.

4. We do not sell or share your data

We do not sell, rent, lease, or share your personal information or mobile opt-in data with third-party marketers, data brokers, or affiliates for their own marketing purposes. Your information stays with Smile Synapse and our service providers acting on our behalf under strict confidentiality obligations.

5. SMS program

Message frequency varies. Message and data rates may apply. Reply STOP or CANCEL at any time to opt out of SMS messages. Reply HELP for assistance. Mobile opt-in data and consent are not shared with any third party for marketing purposes.

6. Data retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is fully secure, however.

8. Your rights

Depending on your location, you may have rights to access, correct, or delete the personal information we hold about you. Contact us using the details below to make a request.

9. Children's privacy

Our website and SMS program are not directed to children under 13, and we do not knowingly collect personal information from them.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated effective date.

11. Contact us

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